OGAN THERESA

Defined and executed product strategy and roadmap, translating vision into detailed requirements and prototypes to guide cross-functional development.

Secured internal and external stakeholder buy-in for product vision, fostering alignment across engineering, customer success, and sales teams.

Identified and addressed critical product gaps, generating innovative ideas that expanded market share and significantly improved customer experience.

Developed and implemented strategic product pricing and positioning, consistently meeting revenue and profitability goals.

Managed end-to-end delivery of the Ari app, a tech-enabled retail inventory platform, streamlining operations for small to mid-sized businesses.

Orchestrated project scope, timelines, and milestones, effectively managing cross-functional Agile teams of developers, UI/UX designers, and QA testers.

Mitigated project delays and scope creep by conducting continuous risk analysis and implementing proactive change management strategies.

Directed User Acceptance Testing (UAT) sessions, incorporating feedback to ensure market readiness and seamless deployment of new features.

Spearheaded market intelligence initiatives for new product features, technology, and competition, driving continuous product capability improvements.

Managed the full product lifecycle, ensuring uniformity in service availability across all digital channels and simplifying the channel enrollment process.

Successfully launched the Fast Track product, a digitized logistics and delivery workflow solution for urban SMEs, enhancing operational efficiency.

Coordinated multi-geography Agile sprints and daily stand-ups, ensuring seamless synchronization and rapid Minimum Viable Product (MVP) delivery.

Authored comprehensive project documentation, including Product Requirements Documents (PRDs), roadmaps, risk logs, and communication plans.

Liaised with key logistics partners to gather user requirements, conduct gap analysis, and optimize delivery tracking functionalities, improving user experience.

Developed onboarding documentation, trained internal stakeholders, and established performance metrics to monitor post-launch usage and drive adoption.

Rolled out platform enhancements, including smart talent recommendations and automated booking workflows, improving system functionality and user engagement.